Terms and conditions

Terms and conditions

Please take the time to read these terms and conditions governing our website www.sungardenresort.ro. By accessing this site, you agree to accept, without limitation or criterion, all these terms and conditions of use. If you do not agree to these terms, please do not use the site.
SC SUNGARDEN RESORT SRL, the owner of SUNGARDEN GOLF & SPA RESORT, headquartered in Cluj, Cluj-Napoca, registered with the Trade Registry as entry no. J12 / 817/2010, Tax code RO 26970710 as the owner of the website: www.sungardenresort.ro, reserves the right to change and update the contents of this website as well as the Terms and conditions of use, at any time without any prior notice.
1. Acceptance
Your accessing / visiting this website shall be subject to the Terms and Conditions of Use and implies your explicit agreeing to them. Please visit this section regularly to see the changes made from time to time.
2. Contents of the site
The information and materials on this site are the property of SC. SUNGARDEN RESORT S.R.L. The data and information are presented on the website www.sungardenresort.ro for informational purposes only. SC SUNGARDEN RESORT S.R.L. reserves the right to amend or change both the content and the structure of the website at any time and without prior notice. The data relating to other companies are used with the express agreement of all parties involved and may be changed or amended at any time at their request.
3. Terms of use
Permission to use the website is granted only under the following conditions: SC SUNGARDEN RESORT S.R.L. authorizes you to explore this site only if it is for your personal, non-commercial use, provided you maintain all copyrights and property rights in the symbols and texts contained by the original materials on each and every copy of the materials. You are not allowed to make any change of the materials on this site, or reproduce, display them in public, redistribute them for commercial purposes in any way whatsoever. The contents of the site shall not be reproduced in other online or offline media without the prior consent of the holder.
The use of these materials on other sites or computer networks for any purpose is forbidden. The materials on this site are the property of S.C. SUNGARDEN RESORT S.R.L. and their unauthorized use may violate copyright law. If you fail to comply with these conditions, you shall no longer use this site and must destroy all materials printed or saved on your computer.

The use of any text, image, material, file or object on this site for other purposes than non-commercial purposes and those specified on the site without the written consent of SC. SUNGARDEN RESORT S.R.L is forbidden, all these being protected under the copyright law.
Your visit must comply with these Regulations fully and an a permanent basis.

4. Property Rights / Copyright
The contents of this site are protected by the Romanian Copyright Act as well as copyright provisions (Law no. 8/1996, with subsequent amendments and completions – copyright and neighbouring rights).
The contents of www.sungardenresort.ro may only be used for personal purposes, subject to the terms imposed by the site operator. It is forbidden to modify, publish, transmit, participate in the transfer or sale, reproduce, create derivative works, distribute, make public or use the materials and contents of the site for commercial purposes without the permission of their rightful owner, that is www.sungardenresort.ro or without mentioning the source.
www.sungardenresort.com shall not be held liable for any damages, litigation that may arise following the copying, storage, modification or transfer of all or part of the contents in any media.
5. Booking, modification and cancellation
Any booking is subject to availability. Bookings made on this site, irrespective of the chosen service, are subject to confirmation by the responsible department or, in case of reservation for accommodation, until the receipt of payment notification. Failure to pay the invoice shall bring about booking cancellation. The hotel may contact the guests from time to time to re-confirm reservations and to prevent any erroneous booking.
If guests want to change any reservation, this should be done in accordance with the terms of the cancellation / modification policy. The hotel shall not be held liable if the guests fail to book / change the services due to unavailability.
If the hotel, for reasons beyond its control, has to reject or change a confirmed reservation, a suitable alternative will be provided to the customer. If the customer does not accept this alternative, the hotel will refund any amount paid by the customer and consider the reservation cancelled. This is the maximum liability of the hotel.
The hotel reserves the right to charge a cancellation fee in the case of a late cancellation or no-show in the hotel; all these are listed in the change / cancellation policy.
SC. SUNGARDENRESORT S.R.L does not warrant the recognition of any reservations or transactions made on this site resulting from unforeseen circumstances, omissions or errors that may occur occasionally.

6. Price Policies / Fees / Payment Terms
Internet rates
SC. SUNGARDENRESORT S.R.L reserves the right to apply the pricing policy at www.sungardenresort.ro to the accommodation rates:
• Best Price – non-refundable 15%
Promotion of the month: – 15% – randomly valid and it’s up to SC SUNGARDENRESORT SRL
Guarantee policy: All reservations must be guaranteed with a valid credit card.
SC. SUNGARDENRESORT S.R.L reserves the right to change, modify and adjust the rates, with or without prior notice.

7. Change / Cancellation Policy:
SUNGARDENRESORT S.R.L reserves the right to conduct a modification / cancellation policy in accordance with the established pricing policy on the www.sungardenresort.ro website:
• For guests who opt for a pricing policy:
Best Price – Non-refundable
In case of cancellation, change or no-show, we remind you that this reservation is non-refundable. The total amount will be withdrawn from the credit card at the time of booking. Payment is due in advance: The total price will be charged on the day of booking.
The price includes: Breakfast, access to Spa – Aqua Experience Area, access to outdoor swimming pool, wi-fi, private parking.

• Cancellation policy for individual reservations:
Reservations made by phone, directly at reception or by email are non-refundable. In the event of cancellation, modification or non-presentation, the amount collected will not be refunded.
8. Special offers and promotions
Offers, promotions, additional services and theme packages are subject to several conditions and restrictions listed on the site. We reserve the right to modify or change any program, offer or promotion at any time. Their sale is made under a non-refundable reservation scheme. In case of no-show, cancellation or change, the amount paid is not refundable.
In some cases, the packages can be sold in 2 instalments, the first instalment confirms the firm reservation of the services; however, failing to pay the second instalment will result in the cancellation of the reservation. Payment terms are set for each package.
The whole package of services can be cancelled without penalty 30 days before the package becomes valid. In case of no-show, cancellation or other changes requested less than 30 days will be paid in full for the whole period and the paid amounts will not be refunded to the client.
9. Limitation of liability
SUNGARDENRESORT S.R.L does not guarantee that there shall be no errors or omissions as these might sometimes occur.
SC. SUNGARDENRESORT S.R.L does not guarantee that this site is no virus-infected and shall not be held liable for any damages or losses.
10. Litigations
The rights and obligations of the users of the Site set forth by the Terms and Conditions as well as all the legal effects brought about by these Terms and Conditions shall be interpreted and governed in accordance with the applicable Romanian law. Any dispute arising out of or in connection with these Terms and Conditions relating to this site will be first settled amicably. In case of failing to come to an amicable agreement, the dispute will be settled by the competent Romanian court.

11. Final Conditions
These Terms and Conditions may be amended at any time by S.C. SUNGARDEN RESORT S.R.L. without prior notice. When these changes are operated, S.C. SUNGARDEN RESORT S.R.L. makes available a new version of the General Terms and Conditions on the site.
12. Registration and Confirmation
To subscribe to the newsletter / registration / booking, you must provide your personal information. It is mandatory that the data entered in the form is real. It is not allowed to enter false data or enter data that is not yours.
Subsequently filling in the newsletter field, you will be automatically subscribed to the newsletter. The Supplier reserves the right to refuse to subscribe to the newsletter without a prior notice if it is found that the data entered in the form is not real or does not belong to you.
After filling in the competition registration form, you will be automatically registered. The Supplier reserves the right to refuse registration without notice if it is found that the data entered in the form is not real or does not belong to you.
After filling in the service booking form, your booking will be automatically booked. In case of booking Golf or Wellness & Spa services, a prior confirmation from the resort is required to complete the booking. The Supplier reserves the right to refuse the booking without prior notice if it is noted that the data entered in the form is not real or does not belong to you.
It is not allowed under any circumstances to report any newsletter sent by the Supplier as SPAM / Abuse. The Supplier respects the user’s privacy and if the user does not want to receive the newsletters sent by the Supplier, it is enough to unsubscribe. Unsubscribe operates instantly and the user will not receive any subsequent newsletters unless they resubmit.

13. Personal data
By filling in the forms requested for the services supplied by SC SUNGARDEN RESORT SRL, you, as a user, agree expressly and unequivocally that your personal data will be stored and processed by the Seller.
14. Liability

The Supplier does not guarantee the contents supplied in the newsletter and offers no guarantee that the service will operate without interruption or error and that the faults will be remedied. At the same time, the Supplier does not guarantee that security issues or human and / or software errors can be prevented completely.

The Supplier shall not be held liable for any damages, losses or inconvenience caused by the use of the service. The responsibility for using the service lies completely with the user.
Anti Spam Policy SC SUNGARDEN RESORT S.R.L does not tolerate unrequested (SPAM) messages. At the same time, the Supplier guarantees that from the time of unsubscription, you will no longer receive future releases of the newsletter. Each newsletter sent by the Supplier will contain clear instant unsubscription instructions (one click).

15. Cessation of service provision
Either party has the right to cease the supply or access to the newsletter service at any time, without having to specify any reason and without prior notice. SC SUNGARDEN RESORT S.R.L. reserves the right to immediately cease providing its services to any user if that respective user has violated the above-mentioned conditions.
17. Applicable law. Settlement of disputes
These General Terms and Conditions are governed by Romanian law. Any dispute regarding the execution of these Terms and Conditions will be settled amicably. If the parties fail to come to an amicable settlement, the dispute shall be referred to the competent courts in the place where S.C. SUNGARDEN RESORT S.R.L. is registered.
16. Contact details
For any question about the service supplied, you may contact us at [email protected]
17. Final Provisions
The Supplier can collaborate with third parties to provide you with the best service free of charge. These Terms and Conditions may be modified by S.C. SUNGARDEN RESORT S.R.L. at any time, without the need for prior notice. When these changes are operated, S.C. SUNGARDEN RESORT S.R.L. will make available a new version of the General Terms and Conditions on the Site. The user is required to check these terms and conditions on a regular basis, and if he / she no longer agrees to these Terms and Conditions, he / she must no longer use the Newsletter service.